FAQ

Is Bulgaria part of the European Union?

Yes, since 2007! Making customs’ formalities exactly the same as when dealing with traditional EU exporting countries.

What currency does Bulgaria use?

Official currency is the LEVA. Our company issues invoices in EURO and holds EURO, USD and LEVA accounts for your convenience.

What do I need to import your products to my country?

If you are already importing from EU countries, then importing from Bulgaria will be the same. For further information you can contact your local chamber of commerce.

What is the easiest and fastest way for you to quote my parts list?

By sending us your enquiry in excel format including the Brand References and quantity per reference.

How can I enter the login segment?

Ordering on a regular basis will give you exclusive access to our exclusive login area advantages.

Is there a minimum order amount?

No, unless specified in our offer. Keep in mind that we operate as an exporter and quote based on logical export volumes.

What are the payment terms?

10-30% of the total amount when confirming your order, the rest is due prior to pick-up.

What are the delivery times?

Usual factory or stock based deliveries vary between one to six weeks from the date of the order confirmation, depending on the brand, reference availability and overall volume purchased.

Which major port is used in your area?

The local ports of Varna and Burgas deal with international container traffic.

Additionally, the ports of Thessaloniki, Athens, Hamburg and Rotterdam provide considerable alternative routes.

Does Bulgaria have competitive transport prices?

Due to the low export road traffic in Bulgaria, many transporting companies grant highly competitive prices for the KM delivered to customers - it's a similar situation for sea and air freight costs.

When can I pick up my order?

Once we have received your total payment of invoiced goods and your information about who will be collecting for you, you may send your transporter for pick-up from our premises.

Where do we pick up our orders from?

Our offices and warehouse are at the same address location, you can refer to our contact page for full details.

How can we supply Genuine Autoparts Ltd?

Our purchase department will be happy to receive your full tariff offers and provide you with feedback along the details on how to become a supplier of ours.

What is your VAT number?

BG201219134

What is your EORI number?

BGC201219134ZZZZ5

What are your banking details?

We hold corporate accounts with Raiffeisen Bank / OTP Bank Group / UniCredit Bank Group.

What is your credit report status?

It is excellent! You are welcome to enquire with your local international agencies in order to get details of our latest updated figures.

When can we visit your premises?

We kindly ask you to contact us in order to arrange the best date and time for both of us. We look forward to seeing you!